1and1 Unsatisfied Customers
terça-feira, 17 de novembro de 2015
To Oliver Mauss, 1and1 CEO - A MESSAGE FROM AN UNSATISFIED CUSTOMER OF 1AND1 INTERNET
Mr. Oliver Mauss, 1and1 CEO,
I was 1and1.com customer for the last two years.
My account was in the name of my company.
Suddenly, after all this time, I saw in my e-mail (late) a message that I would be "violating" the rules and should update within 5 days my personal data.
I only saw this warning mail after this "term" (in my spam box). When I sent my personal data, for my surprise, my account and my 150 domains WERE CANCELED. "Simple" like this. Disrespectful like this.
Without a message, a re-warning, I lost everything because one e-mail I didn't read.
That's how 1and1.com treats their customers??????????
I WANT MY 150 DOMAINS BACK, Mr. Oliver Mauss.
segunda-feira, 16 de novembro de 2015
How I lost 150 domains at 1and1.com (WARNING!)
Hello! This is the first chapter in an unpleasant story.
I was 1and1.com customer for the last two years.
My account was in the name of my company.
Suddenly, after all this time, I saw in my e-mail (late) a message that I would be "violating" the rules and should update within 5 days my personal data.
I only saw this warning mail after this "term". When I sent my personal data, for my surprise, my account and my 150 domains WERE CANCELED. "Simple" like this. Disrespectful like this.
Without a message, a re-warning, I lost everything because one e-mail I didn't read.
That's how 1and1.com treats their customers.
(to be continued)
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